Institutional knowledge

Institutional knowledge is the collective, often undocumented know-how a company accumulates over time: how things are done, why decisions were made, and who knows what.

Institutional knowledge includes processes, history, relationships, and the unwritten rules that make an organisation work. Much of it is tacit, carried by experienced people rather than written down.

Because it is tacit, it is fragile. A single departure can take years of context with it, which is why capturing it before people leave matters so much.

MindKeepr captures institutional knowledge from the work people already produce, then keeps it queryable and access-scoped for the whole team.